Don’t remember your password or need to reset your members' passwords? 

If you forgot your password or want to reset it, use the following instructions:

  1. Go to
  2. Click on the Sign In link to get to the next screen.
  3. Click on “Forgot your password?” to be taken to the password help page.

  4. Enter your email address and have your password sent to you.

  5. Cut Time will send you an email with with a link to reset your password.
  6. Click the link in the email to create a new password.

Change your password:

  1. Go to My Profile or click on the Cut Time logo on the top menu bar.
  2. Scroll down to the bottom of the page to the tabs section. 
  3. Click on the Password tab.
  4. Type your new password in both the New Password and Confirm Password fields.
  5. Click the Save button.

Reset your member's password:

  1. Select the People menu and choose Members from the drop-down list..
  2. Scroll down the list to select a member. 
  3. Select Update next to the member's name.
  4. Scroll down to the bottom of their profile page and click on the Password tab.
  5. Click to to send a password reset email to the member's email.